Being a trusted partner in times of uncertainty
A conversation with Mark Mitchell
During the beginning months of the pandemic, Equitable Advisors quickly implemented new capabilities, including opening up a digital network that enabled our clients to easily connect with our Advisors, providing real-time access to best practices, advice, and guidance. 2020 is a year we will long remember. For Mark Mitchell, 2020 was a time to reflect even more deeply on the ideal of service to clients and community.
An Equitable Advisor for nearly 40 years, Mark has always had his clients’ best interests at heart. When the pandemic hit, Mark’s approach went into high gear.
“It was a chaotic time, and many folks were unprepared. I wanted to find new ways to serve,” Mark said. “I asked myself, ‘How can I make life better for people?’”
Drawing on his experience in the military, where he learned how to pivot in times of adversity, Mark focused on those directly impacted by the pandemic: the first responders. Many of his own clients were in the medical field, which gave him an even more immediate view of the challenges frontline workers and their families now encountered.
We're committed to serving our clients. Their well-being is important to us. Occasionally, situations arise where comfort and assurance are needed. Sometimes we can be that voice of hope.
Mark Mitchell
Equitable Advisor
Understanding the severe shortage of personal protective equipment, Mark and his team gathered masks and supplies to donate to healthcare professionals and others who were vulnerable and in need.
The crisis brought economic hardship as well. Mark and his team quickly moved to partner with churches and other local organizations to support those most in need in his community.
All the while, as Mark extended his outreach throughout the community, his efforts at work intensified as well, and he found new ways to help clients.
“Our promise to our clients isn’t about their monetary resources, but about their financial well-being,” Mark explained. “We’re committed to serving our clients. Their well-being is important to us. Occasionally, situations arise where comfort and assurance are needed. Sometimes we can be that voice of hope.”
Mark Mitchell’s journey, in 2020 and throughout his career, embodies Equitable’s spirt of trusted partnership. We work alongside our clients, delivering the insights and strategies they need to face the future with clarity and confidence. It’s an enduring commitment – one our Advisors honor and uphold even – and especially – when times get tough.